INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

At Euro Halal Groceries, we aim to provide our customers with the best quality products. We source our stock from trusted suppliers and strive to ensure that what you see in the pictures is what you get. You can trust us to deliver your groceries reliably, fresh and on time. If you ever find an issue with any product, please do not hesitate to contact us so we can resolve it for you as soon as possible!

Thank you for choosing Euro Halal Groceries!

Where can I view my sales receipt?

At Euro Halal Groceries, we strive to provide our customers with a smooth and hassle-free experience. You can easily view your sales receipt at any time by logging in to your account on our website. Simply go to the “My Orders” tab located at the top of the page and select “View Receipts”. From there, you will be able to view all your past orders, including receipts, invoices and payment confirmations. If you have any questions or concerns about viewing your sales receipts, don't hesitate to contact us - we're here to help!

Thank you for choosing Euro Halal Groceries!

How can I return an item?

At Euro Halal Groceries, we strive to make sure our customers are satisfied with their purchases. If you find that an item needs to be returned, please contact us directly and let us know the details of your return.

We'll do our best to work out a solution that's best for you. Please note that any returns must be within 30 days of purchase and in original condition in order for us to honor them.

Thank you for shopping at Euro Halal Groceries!

Will you restock items indicated as “out of stock?”

Yes, we are constantly updating our inventory to make sure that all of our customers have access to the widest variety of halal groceries.

Be sure to keep checking back in case the item you’re looking for becomes available! If it is a popular item, you can also sign up for restock notifications so that you can be one of the first people to get your hands on it when it comes back in stock.

Thanks for shopping with us at EuroHalal Groceries!

Where can I ship my order?

At Euro Halal Groceries, we are proud to offer shipping services for our customers in London and Essux. Simply choose the delivery option at checkout, and your order will be delivered directly to your door.

For more information on our shipping services or any other questions you may have, please don't hesitate to reach out to us – we're always happy to help!

Thank you for choosing Euro Halal Groceries! 

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